Compensations can only be processed by the train operator that you travelled with, not where you purchased your ticket.
Compensations below are all based on a single ticket. Return tickets are half or compensated for your affected journey. For more in-depth information and to claim compensation go direct to Train Operators (TOC) website by clicking on the TOC below.
Compensation amount for single tickets
Click on the link below | 15 - 29 Mins | 30 - 59 Mins | 60 - 119 Mins | 120 + Mins |
25% | 50% | 100% | 100% | |
N/A | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
N/A | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
N/A | N/A | 50% | 75% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
N/A | 50% | 100% | 100% | |
N/A | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
N/A | 100% | 100% | 100% | |
25% | 50% | 100% | 100% | |
N/A | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% | |
25% | 50% | 100% | 100% |