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If you have a Trenitalia or SNCF code, you can enter it on the website or on our app search screen before searching your journey. If you have a Trainline di...
Mon, 15 Sep, 2025 at 11:50 AM
The system that produces the Live Departure Boards is automated and has some limitations: In general, any lateness shown is based on reports of trains pas...
Mon, 15 Sep, 2025 at 12:00 PM
UK Rail We provide an indication of how many tickets are left at the price displayed based on data provided to us by Train Operating Companies. In most cas...
Mon, 15 Sep, 2025 at 12:02 PM
It's good to know exactly what you're paying for. So, we've answered the most common questions about our fees below. Journeys booked when ...
Mon, 15 Sep, 2025 at 12:03 PM
The information shown is based on the number of times customers have searched for the route today. A route is the journey between the origin station and the...
Wed, 19 Aug, 2020 at 1:20 PM
Buying a Digital Railcard Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in...
Mon, 15 Sep, 2025 at 12:05 PM
We take customer data and fraud prevention really seriously and routinely screen all transactions. We aim high to achieve a strong acceptance of all booking...
Thu, 20 Aug, 2020 at 1:20 PM
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Tue, 25 Aug, 2020 at 2:50 PM
Can I get a refund if I haven’t used all the 8 Day Passes? Yes, refunds are available for each Day Pass not used, but you must apply for a refund before t...
Mon, 15 Sep, 2025 at 12:54 PM
What is a Flexi Season Ticket? A Flexi Season Ticket provides you with 8 days of unlimited travel in 28 days – you can travel any time between two na...
Mon, 15 Sep, 2025 at 12:53 PM